While we all stay home to stop the spread of COVID-19, we can access a range of services by phone, text, and online here in New York City and beyond. If you or someone you care about needs support, we encourage you to reach out to the programs below.
Inwood Academy Support
First and foremost our school is here to support the families of Inwood Academy.
If you have questions or need support, these are Inwood Academy’s Main Office numbers during this time: Middle School 845-213-6079; High School is 314-451-1938. Contact Tatiana Mahoney, Director of Family and Community Engagement by text at 646-906-4111 if you would like to join IAL WhatsApp group or to meet her on Zoom on Saturdays at 11:00 a.m.
Tatiana has provided you with the following online, phone, and text support and resources during the COVID-19 pandemic.
Home Cooling Assistance – DEADLINE
The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800. The deadline to submit applications is August 30, 2020, and air conditioners are provided on a first-come, first-served basis.
New York City Department of Health – Updates in English and Spanish
New York State Department of Health’s online resources and a COVID-19 hotline at 888-364-3065
Federal Center for Disease Control and Prevention – CDC FAQs in English and Spanish
IRS – Coronavirus Economic Impact Payments (English and Spanish)
IRS – Coronavirus Tax Relief (English and Spanish)
NY State Information on Novel Coronavirus
May 7th Update: Governor Cuomo announced the state’s moratorium on commercial and residential evictions stemming from COVID-19 has been extended to August 20, 2020.
Mental Health Services
ThriveNYC – Mental health services by phone or online
Text COVID to 692-692 for regularly updated information via text message.
Text COVIDESP to 692-692 for updates in Spanish.
INCLUDEnyc – Support for young people with any disabilities
English – Call 212-677-4660 or Text 646-693-3175
Llame 212-677-4668 & Texto 646-693-3157 & What’sApp 212-858-0795
New York State – The Office of Mental Health offers crisis hotline in English and Spanish at 800-273-8255 for the hotline in English and Spanish
Any New Yorker can pick up free meals from the NYC DOE:
Learn About NYCs Free Meals
Find a Location – grab and go free meals
NYC.gov – food pantries displayed on an interactive map, translated in different languages
NYC.gov – food pantries and soup kitchens by borough in a Google document
Food Bank NYC – Community Kitchen and Food Pantry in Harlem
FreshDirect – emergency food drive by borough
Plentiful App to get food at a local pantry without lines
Other Food Access Sites
Street Smarts NYC (Manhattan)
Hunger Free NYC (All 5 Boroughs)
Feeding America (All 5 Boroughs)
Feeding Our Neighbors (Manhattan, The Bronx, Staten Island)
In response to the COVID-19 crisis, the below companies are offering free services. Be sure to check their terms and conditions and cancel their service after the trial period ends.
Comcast – Free public Wi-Fi for 60 Days to families
Spectrum – Contact 844-488-8398 to get free Wi-fi for 60-days
Optimum – Contact 866-200-9522 to get free internet service in the Bronx
Utility Bill Support
Con Edison – Help for customers affected by coronavirus
NYC Emergency Management Resources
From Unemployment, Food, Rent Arrears, to Emotional Support assistance, the NYC Department of Emergency Management provides phone numbers and online resources for a wide range of critical resources.
COVID-19 Services & Resources
Office of the New York Attorney General Guidance (OAG) Resources
Guidance on resources and warnings about consumer scams
NYC Consumer Affairs Resources
Sample letter to stop debt collectors communication